All requests should be directed to ChartSwap where you will be instructed on the process of registering and uploading requests. Or, you may call ChartSwap at (855) 879-7927.
Physician Billing Requests
All requests for medical records including diagnostic labs and imaging should be directed to the hospital directly. This can be done online, in person, through MyChart, or by mail/fax.
Medical Records Requests
When you go to the hospital for treatment, you may receive two bills: one from the hospital ("facility" or "testing" fees) and one from the clinicians who provided your care ("professional fee"). The professional fee is what you are billed from Georgia Emergency Department Services (GEDS).
Still have a question about your bill? Send us an inquiry.